JBC Launchgate Support
Welcome to the official support center for JBC Launchgate. If you are experiencing technical issues, account access problems, notification issues, or security concerns, our support team is here to assist you.
When Contacting Support
- Your Protocol ID (if applicable)
- Device model
- iOS version
- A brief description of the issue
Security Notice
JBC Launchgate will never ask for your wallet private keys, recovery phrases, or passwords through email. Only communicate through official JBC channels.